Welcome to Our Social Media Community!
We love connecting with you on Facebook and Instagram! While we enjoy sharing wellness tips and clinic updates, your health and privacy are our top priorities.
Because traditional social media platforms are not secure or private enough for medical information, we have established these guidelines to keep your personal details safe and maintain clear professional boundaries.
Protecting Your Privacy in Direct Messages
No Medical Advice via DM: Please do not send us messages about your specific symptoms, health conditions, or treatments. Meta’s messaging features are not secure, so we cannot discuss your care there.
Use Our Secure Portal: If you send us a DM about your health, we will reply with an automated message guiding you to call our office or use our secure patient portal.
Keeping Profiles Separate: To maintain a professional relationship, our practitioners do not accept personal friend requests from active patients on their private accounts.
Interacting With Our Content
Tagging & Checking In: You are welcome to tag our clinic or check in on social media, but please remember that doing so publicly reveals you are a patient here.
Public Comments: To protect your privacy, we will immediately delete any comments on our posts that mention your personal health details, diagnoses, or specific treatment plans.
Likes and Follows: If we follow an account or like a comment, it is just a friendly interaction. It does not mean we officially endorse that business, product, or viewpoint.
Sharing Your Stories and Photos
Your Consent Matters: We will never post photos, videos, or Reels of you receiving acupuncture without your explicit, written permission—even if your face is hidden. You can change your mind and ask us to take a post down at any time.
Replying to Public Reviews: If you leave us a review on Facebook, we will only reply with a general "thank you." We will never share the medical details of your visit in a public reply.
Thank you for helping us keep our digital space safe, professional, and respectful for everyone! If you have any questions, please contact us at info@hhwellnessllc.com .